terms of service

These terms and conditions are Gothic and Lolita "Electronic website operated by Market (hereinafter referred to as "our company")Gothic and Lolita This sets out the terms of use of "Mall" (hereinafter referred to as "the Service") and the rights and obligations between members. When using this service, please read and agree to these terms and conditions carefully before using this service.

Article 1 (Purpose)

These Terms and Conditions are intended to clarify the terms and conditions regarding the use of the Services provided by the Company and the rights and obligations between the Company and the User. When using this service, users shall comply with these Terms and Conditions, and are responsible for always checking and abide by the latest terms and conditions. This service is provided through the website and application, regardless of whether you are using a PC, smartphone or other device.

Article 2 (Definition)

The following terms used in these Terms shall have the meanings set forth below.

1. "User" means any individual, corporation, or organization that has concluded this usage agreement with the Company and uses this service.
2. "Usage Agreement" refers to a contract for the use of the Service concluded between the Company and the User.
3. "Our Site" is a website operated by our company.Gothic and Lolita "Mall" (https://gothlolimarket.com).
4. "Usage Fee" refers to the fees set by the Company in exchange for use of this Service.
5. "Content" refers to all information provided on this Service and includes text, images, videos, audio and other data.
6. "User Content" refers to content that users upload or send to the Service.
7. "Intellectual property rights" refer to patent rights, trademark rights, copyrights, design rights and other intellectual property rights.
8. "Anti-social forces, etc." means gangs, gang members, gang-related companies, general accorders, social movement advocates, or other similar persons.
9. "Laws, etc." collectively refers to laws, cabinet orders, ministerial ordinances, regulations, ordinances, court decisions, orders, or enforceable administrative sanctions.
10. "Usage period" refers to the period from the time the user starts using this Service until the end of use.
11. "Personal Information" refers to information about an individual based on the Personal Information Protection Act.

Article 3 (Member Registration and Services for Members)

About membership registration

This service is available to anyone without registering as a member, but those who have registered as a member (hereinafter referred to as "member") can receive additional benefits and services. Membership registration can be completed for free via the membership registration icon or menu on this site, and you can complete it by simply registering your name, email address, and password.

Register as a member when purchasing a product

When purchasing a product, you must register your name, delivery address, phone number, and email address on the payment screen. Once this information is registered, you will also be registered as a member. If you have not registered a password since you have registered as a member, please contact the inquiry desk (help@gothlolimarket.com) and set your password.

About subscribing to the newsletter

If you would like to register for the e-mail newsletter only, you can receive great deals by registering your email address on the site's top screen, etc. In this case, you can receive delivery only through the email newsletter without registering as a member.

Member services

We may provide the following services to our members:

- Digital content sales
- Limited product sales
- Lottery sales
- Participation in a member-only campaign
- Other special services available only to members

Suspension or cancellation of membership

We may suspend or cancel your membership without prior notice if a member violates these Terms or if inappropriate conduct occurs.

Changes to membership information

If there is a change in your registration information, the Member is obliged to notify the Company promptly and make necessary corrections.

Article 4 (Account)

1. Users will properly manage account information such as IDs and passwords issued by the Company and cannot transfer, lend or share it with third parties.
2. Account management is the responsibility of the user, and the Company is not responsible for any damages caused by fraudulent use. However, if the user realizes that the account is unauthorized, it is obligated to report it to us immediately.
3. If the user's ID and password match, the Company will consider that the user's account was used by the user himself.

Article 5 (Payment Method)

1. The payment methods available for this service are as follows:

If shipping within Japan

-Various credit cards (VISA, MasterCard, JCB, American Express)
- PayPal
- Rakuten Pay
- Smartphone payment (PayPay, Merpay)
-Paidy
-Payee payment
- Convenience store payment (Family Mart, Lawson, Ministop, Daily Mart)
- WeChat Pay, Alipay, AlipayHK
- UnionPay (Only available for overseas shipping)
- Bancontact, Blik, Przelewy24, Multibanco, PAYCO, GrabPay Singapore
- Korean credit cards (BC card, KB card, Samsung card, Hyundai card, Lotte card, Shinhan card, NH card, Hana card)
-Touch’n Go eWallet, Gcash, AFTEE, Naver Pay (only available for overseas shipping)

2. The payment deadline will be the date stated on the order confirmation page when purchasing the product. If you do not make payments within the deadline, your order may be automatically cancelled.
3. All payment fees are borne by the user.

## Article 6 (Prohibited matters)

1. When using this service, users must not carry out the following actions:
- Acts that violate laws or regulations or these Terms
- Acts that violate public order and morals
- Acts that infringe on the rights of others (intellectual property rights, privacy rights, honor rights, etc.)
- Acts of providing false information
- Impersonating someone else
- Unauthorized access, system manipulation, and excessive load
- Fraud or intimidating against the Company or a third party
- Acts that interfere with the operation of this service (unauthorized access to the system, transmission of viruses, etc.)
- Acts that deviate from the purpose of using this service
- Acts that slander the Company or a third party
- Acts involved in anti-social forces
2. If the user determines that he or she has violated the above prohibited matters, the Company reserves the right to suspend or delete the user's account without prior notice.

Article 7 (Product purchase and contract completion)

1. Users may apply to purchase products through this service. Once your purchase application is completed, a sales contract will be concluded between us and the user.
2. Products will be shipped within the number of days listed on each product page by the shipping company designated by our company or by a member store. However, shipping may be delayed due to force majeure such as disasters or system failures.
3. Please check the delivery area when ordering.

Article 8 (Returns and cancellations)

1. Users may request a return or cancellation within one week of receipt of the product. When returning items, unused and unopened items are limited to. Used or opened items cannot be returned.
2. If a return is permitted, the user will generally be responsible for the shipping costs for the return. However, in the event of a return due to an initial defect or incorrect delivery, we or the mall store owner (brand) will cover the shipping costs.

*For details on returns and cancellations, please refer to the "Return and Refund Policies" of each member store.

Article 9 (Handling of Personal Information)

1. Our company manages users' personal information appropriately and handles it in accordance with the "Privacy Policy."
2. User personal information will be used within the scope necessary to provide this service. Provision to third parties will not be made unless in accordance with laws or regulations or with the user's consent.
3. Users agree that our company will handle personal information in accordance with the "Privacy Policy (Privacy Policy)."

Article 10 (Responsibility for transactions within the mall)

1. This service provides an online shop platform operated by a store owner (hereinafter referred to as the "Shop"), and we are not involved in the content of the products or services offered by the shop.
2. If a product purchase problem occurs between the buyer and the shop, we will not be responsible for any such issues. The problem should be resolved between the buyer and the shop.

Article 11 (Suspension and termination of services)

1. The Company may suspend or terminate the Service without prior notice in the following cases:
- When inspecting or maintaining hardware or software related to the service
- If emergency response is required due to system failure, unauthorized access, virus infection, etc.
- When it becomes difficult to provide services due to force majeure such as natural disasters, wars, riots, or amendments to laws and regulations.
2. The Company is not responsible for any damages caused to users due to the suspension or termination of the Service.

Article 12 (Governing Law and Court of Jurisdiction)

1. These Terms and Conditions are interpreted in accordance with Japanese law. For any disputes arising between the User and the Company, the Tokyo District Court or the court with jurisdiction over the user's address shall be the exclusive court of jurisdiction.

Article 13 (Changes, revisions, and additions to these Terms)

1. The Company may change, revise, or add these Terms of Use as necessary. The terms and conditions that have been changed, revised, or added will become effective from the date set by the Company.
2. Users will be notified of changes, revisions, or additions to these Terms by posting them on our website. Users reserve the right to suspend use of the Service if they do not agree to the terms and conditions that have been changed, revised or added.
3. If you continue to use this Service after any changes, revisions or additions, the User will be deemed to have agreed to the terms and conditions that have been changed, revised and added.

Revised September 4, 2024